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Recovery and Resilience: Webinar 2

November 18, 2021 @ 12:00 pm - 3:00 pm EST

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The COVID-19 pandemic has illuminated and exacerbated challenges in caring for people of all ages with serious illness. The response to many of these challenges involved rapid innovation and as such provides valuable lessons learned that will likely significantly alter the field of serious illness care in the post-pandemic era. The Roundtable on Quality Care for People with Serious Illness will host a virtual workshop to provide a neutral venue for stakeholders in serious illness care to consider the lessons learned from the pandemic in order to continually improve care for people with serious illness in the future.

The virtual workshop will be held over three webinars in November.

  • 8 Nov  12:00 – 3:00PM: Impact of and Response to the Pandemic: Webinar 1
  • 18 Nov 12:00 – 3:00PM: Recovery and Resilience: Webinar 2
  • 30 Nov 1:00 – 3:30PM: Prevention and Preparedness: Webinar 3


A planning committee of the National Academies of Sciences, Engineering, and Medicine will organize and host a 1.5-day public workshop to examine the impact of the COVID-19 pandemic on serious illness care and consider lessons learned and future directions, with specific focus on health care access, health equity, and innovative responses to care in the context of  the pandemic.

The workshop will feature invited presentations and panel discussions on topics that may include:

Delivery of person-centered, family-oriented care

  • Key role of palliative care teams during the pandemic
  • Role of caregivers and impact on caregivers’ physical, emotional and mental health
  • Specific learnings from different care models in various care settings (e.g., hospital-based palliative care, care at home, and in the community)
  • Use of telehealth and impact on access to care

Clinician-Patient-Family communication and advance care planning

  • Use of technology to connect family members to patients
  • Use of serious illness communication guides to train non-palliative care specialist health care professionals

Professional education and development

  • Use of technology support and remote applications to quickly train health care professionals
  • Collaboration between palliative care teams and ICU/Emergency Department staff

Policies and payment systems

  • Telehealth supported by flexibility in payment
  • The need for better alignment between health care and social care

Public education and engagement

  • How to communicate effectively and engage the public in advance care planning
  • Addressing grief/bereavement on large scale in the U.S.

The planning committee will develop the agenda for the workshop, select speakers and discussants, and moderate the discussions. A proceedings of the presentations and discussions at the workshop will be prepared by a designated rapporteur in accordance with institutional guidelines.

Please visit NASEM’s Caring for People with Serious Illness during the COVID-19 Pandemic: A Workshop on Lessons Learned and Future Directions site for more information.


November 18, 2021
12:00 pm - 3:00 pm EST
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National Academies of Sciences, Engineering, and Medicine
View Organizer Website